Belfast Ukulele Festival Data Protection & Privacy Policy
Last updated: April 2026
Welcome to the Belfast Ukulele Festival! As an organisation we respect your privacy and are committed to protecting your personal information and keeping it safe. This Data Protection & Privacy Policy explains how we collect, process, disclose, and safeguard your personal data when you visit our festival, our website, or use our services, and will tell you about your privacy rights and how the law protects you.
Belfast Ukulele Festival is recognised as a data controller and is therefore responsible for your personal data. We have appointed a Data Protection Officer who has overall responsibility for our Data Protection & Privacy Policy, and are registered with the Information Commissioner’s Office.
The Data We Collect
We will only ever collect information we need, including data to help improve our services, or which you agree we can collect.
Personal Data:
Personal data means information that can be used to identify an individual. We may collect personal data such as your name, email address, phone number, and other contact details when you register for the festival, purchase tickets, or participate in our activities.
Payment Information:
If you purchase tickets or merchandise, all payment details are processed securely by third-party providers such as Stripe or PayPal. We do not see, store, or have access to your financial information at any stage of the transaction.
Usage Data:
We collect information on how you interact with our website, such as pages visited, time spent on each page, and other diagnostic data.
How We Use Your Personal Data
We will only use your personal data when the law allows us to do so or when you have given us your authorisation to do so.
We use your information for various purposes, including:
To process your registration and ticket purchases
To communicate with you about the festival, including updates, announcements, and customer service
To send marketing communications, if you opt-in to receive them
To improve our festival and website, based on user feedback and analytics
For security and fraud prevention
Opting out
You can choose at any time which marketing materials or information you wish to receive from us. You can change or stop what you receive from us by following the instructions at the bottom of any email or by contacting us directly at hello@belfastukefest.co.uk.
Security & Protecting Your Personal Information
The security of your information is very important to us. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those Committee members, Volunteers or other third parties who have a need to know.
Despite all the security and protection we put in place the internet cannot be guaranteed to be 100% secure. Therefore, you submit data at your own risk. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Sharing Your Information
We never sell your data and will never share it with another company for their own purposes without your express authorisation. We only share data where we are required by law or with carefully selected service providers who carry out work for us. We recognise the importance of ensuring that all our service providers treat your data as carefully as we would and use it only as instructed.
We may share your information with:
Service Providers: We may share your information with third-party service providers who help us operate the festival or process payments.
Festival Partners: We may share your information with festival partners to provide you with relevant festival-related information and services.
Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or enforce our policies.
Keeping Your Information up to Date
We take appropriate measures to ensure that information is only kept for as long as is necessary and only for the purpose for which it was given. We would appreciate if you let us know if your contact or personal detail change, as this enables us to continue to communicate with you.
How Long we will Keep Your Information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
Where appropriate, we may also retain and use your contact details for marketing communications under our legitimate interests, where you have previously engaged with us (for example, by booking tickets or attending the festival), and where we believe the information we send is relevant to you. You will always have the option to opt out of these communications at any time.
Where your information is no longer required, we will ensure that it is disposed of in a confidential and secure manner.
Your Rights
The General Data Protection Regulation gives you certain rights over your personal data and how we collect, process and retain it.
You have the right to:
· Request access to your personal data
· Request correction of the personal data that we hold about you
· Request erasure of your personal data where there is no good reason for us to continue to process it or where you have successfully exercised your right to object to processing
· Object to the processing of your personal data
· Request restriction of processing of your personal data
· Request the transfer of your personal data to you or to a third party
· Withdraw consent at any time where we are relying on consent to process your personal data
· Change your communication preferences at any time
You will not normally have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We will try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the website.
Contact Us
If you have any questions or concerns about this Data Protection &Privacy Policy, please contact us at hello@belfastukefest.co.uk
Changes to This Privacy Policy
Belfast Ukulele Festival may update this Data Protection &Privacy Policy from time to time. This may be necessary if the law changes, or if we change our business in a way that affects the protection of personal data. We will notify you of any significant changes by posting the updated policy on our website or by other means. Please review this policy periodically to stay informed about how we handle your information.